Purwa Prakash

Executed comprehensive UI and functional testing across multiple internal and customer-facing Ed-Tech platforms (dashboards, login, website), significantly improving end-user experience by streamlining course exploration, scheduling, and payment processes.

Validated CRM system data accuracy and feature stability across modules, empowering sales and support teams with reliable lead data to enhance decision-making, sales conversion tracking, and customer relationship management.

Conducted rigorous database testing using SQL to validate backend data integrity, preventing mismatches between backend and UI, ensuring accurate information display, and safeguarding business-critical reporting.

Collaborated effectively with developers and product managers in Agile sprints to log, track, and verify bugs, accelerating defect resolution, improving sprint quality, and reducing production defects.

Participated in regression, sanity, and smoke testing across multiple releases, ensuring critical feature stability, minimizing release risks, and maintaining product reliability during frequent deployments.

Performed Web UI testing within an Agile methodology, ensuring high-quality and user-friendly interfaces across web platforms, contributing to faster delivery cycles and reducing post-release issues.

Managed client communication across Agile ceremonies (scrums, retrospectives, sprint/release planning), performing business requirements analysis and data extraction to improve requirement clarity, minimize rework, and strengthen client confidence.

Crafted and executed SQL queries for database testing, validating data integrity, identifying errors, and ensuring consistency between backend and frontend data, which reduced data mismatch defects and improved decision-making.

Designed and executed functional test cases, reported results, participated in defect triage, and coordinated onsite-offshore testing, collaborating with clients to increase defect detection rates and accelerate issue resolution for stable builds.

Supported senior Quality Analysts in various phases of the software development lifecycle, contributing to test case preparation and initial defect identification.

Received appreciation from Onshore lead for consistently completing project execution within established deadlines, demonstrating strong time management and commitment.

Earned consistent client appreciation for delivering high-quality support work, contributing to overall project success and client satisfaction.